Taxi & Private Hire Software

The complete despatch system
built for private hire operators

Bookings, live despatch, driver tracking, accounts, invoicing and a full audit trail — all in one place. Works on any phone, tablet or PC. No app store. No setup fees.

Start 14-Day Free Trial See All Features

14-day free trial  ·  No charge until day 15  ·  Cancel any time

Built for how private hire operators actually work
Every feature your team needs, from the first booking to the final invoice.
📋
Smart Booking
Via stops, return journeys, account references, cost codes and automatic SMS confirmation to passengers. Sequential job numbers for clean records.
📅
Booking Diary
Daily, weekly and monthly views. Search instantly by passenger name, job number, date or account reference. See who created each booking.
🚗
Live Despatch Board
Allocate any driver — available or pre-booked — in seconds. Watch every job update live as drivers accept, go en route, collect and complete.
📍
GPS TrackingNew
Live map showing all drivers. Event markers pinpoint exactly where each driver was when they accepted, collected and completed every job.
🔍
Full Audit TrailNew
Every booking has a complete timestamped log — who booked it, who allocated it, when the driver accepted, went en route and completed. With GPS route map.
💼
Corporate Accounts
Manage account customers with mandatory cost codes or PO numbers per account. Auto-generate VAT invoices emailed directly to the account holder.
👥
Multi-User DespatchNew
Add dispatcher accounts with granular permission controls. Choose exactly which modules each person can access. DBS verification tracking included.
🚗
Driver App Built In
Drivers get their own secure login. A driver can be registered with multiple operators — they choose which company they're working for at login.
📊
Revenue Reports
Earnings by driver, top routes, bookings by vehicle type, account breakdowns and more. Run for any date range with one tap.
📱
Any Device
Works on any phone, tablet or PC. Add to your home screen for a full app experience — no app store, no download, no setup call.
✉️
Automatic Invoice EmailNew
When you generate an invoice, a professional HTML copy is automatically emailed to the account holder. Print and email in one click.
🤝
Sub-Contract Network
Too busy? Pass overflow jobs to trusted partner companies on KISS Despatch. Status updates flow back automatically.
🔁
Recurring Bookings
Set up school runs, contracts and regular customers once. Choose the days, start and end dates and an optional fixed driver, and the jobs are created for you every week.
💷
Driver Billing
Commission templates by vehicle type: weekly fee, percentage of cash, per-job fare bands and a weekly cap. Produce weekly charge sheets for each driver.
✈️
Free Airport Transfer WebsiteNew
Your own professional website with online booking built in. Pick a layout, colours and photos, and publish in minutes. See visits, enquiries and bookings.
📲
Customer Booking AppNew
Your own branded booking page that customers can add to their phone's home screen. Web bookings land in your diary with a WEB reference, ready to allocate.
🔗
Booking Confirmation LinksNew
Text passengers a short link instead of a long message. They see their journey, confirm in one tap or request a change, and you're alerted straight away.
📣
Job BroadcastsNew
Offer a job to every suitable driver at once. The first to accept gets it and the others are told it's gone. Unanswered offers expire after 15 minutes and you're alerted.
A complete record of every job — forever
Every booking builds a full timestamped audit trail automatically. No extra steps required.
📋
Booking Created
Mon 2 Jun at 09:14 · By Lee Ward
🚗
Driver Allocated — Kier Ward (Fleet 01)
Mon 2 Jun at 09:22 · By Lee Ward
✓
Driver Accepted
Mon 2 Jun at 09:24 · Driver app
🚗
En Route to Pickup — GPS recorded
Mon 2 Jun at 13:55:12 · Driver app
🧑
Passenger Collected — GPS recorded
Mon 2 Jun at 14:02:38 · Driver app
✅
Job Complete — GPS recorded
Mon 2 Jun at 14:47:05 · Driver app

Instant answers to any query

Open any booking — past or present — and see the complete picture in seconds.

  • Exact time driver was allocated
  • Exact time driver accepted the job
  • GPS position when driver went en route
  • GPS position when passenger was collected
  • GPS position when job was completed
  • Full route trail on an interactive map
  • Every edit and who made it
  • Search any booking back 90 days
Know exactly where every driver is — and was
Real-time tracking for live jobs. Full route history stored against every completed booking.

Live Driver Map

🗺
🔵 GPS ping every minute
🟠 En Route marker
🟢 Pickup marker
🔴 Complete marker

Tap 🗺 Route on any allocation card to view the full GPS trail for that job

  • 📍
    Live map on the despatch board
    See all tracked drivers on an interactive map, updated every minute while the driver app is open.
  • 🗺
    Route playback per booking
    Every completed booking stores the driver's route. Open it from the History tab or the allocation board at any time.
  • 🎯
    Precise event markers
    When a driver taps I'm on my way, Passenger collected or Complete, their exact GPS position is pinned to the route at that moment.
  • 🔒
    Per-driver opt-in
    Location tracking is controlled per driver. Enable it in the driver record — disabled by default. Stored for 90 days.
A driver app your team will actually use
No download, no app store. Drivers log in from any phone browser and get straight to work.
📱
Driver App
Drivers log in securely with their own email and password. Works on any phone as a home screen app.
  • Today / Tomorrow / This Week filters
  • Accept or decline jobs with one tap
  • Jobs on offer: broadcast jobs pop up and the first to accept wins
  • I'm on my way → Passenger collected → Complete
  • Every status update syncs to despatch instantly
  • Location tracking sends a GPS ping every minute
  • View completed job history
🔄
Multi-Operator Support
A driver who works for more than one operator using KISS Despatch can use a single login for all of them.
  • One email and password for all operators
  • Company picker appears at login
  • Tap which company they're working for today
  • Only that company's jobs are shown
  • Switch operator by logging out and back in
  • Each operator's data stays completely separate
Your own airport transfer website, free
Every KISS Despatch subscriber gets a professional website that takes bookings straight into the despatch system. No web designer, no extra cost.
yourcompany.ukairporttransfers.uk
Airport transfers from your town, reliable and fixed price
Free with your subscription
  • Your own web address, e.g. yourcompany.ukairporttransfers.uk, ready to share on social media
  • Choose a layout, colour theme and banner photo from our library, or upload photos of your own fleet
  • Booking bar on the front page: customers pick date, time, pickup and drop-off and land on your booking page with it all filled in
  • Bookings arrive in your diary like any other web booking, ready to allocate
  • Call, WhatsApp and text buttons, prices to popular airports, reviews and FAQs
  • See your visits, enquiries and bookings from the website in KISS Despatch
  • Set up in minutes from Company → Website. Works beautifully on phones
Make booking with you effortless
Customers book online in a couple of minutes, and every booking is confirmed with a link they can act on.
📲
Customer Booking App
Your own booking page with your company name and logo. Share it by text, on social media or from your website.
  • Customers can add it to their home screen like an app
  • Your logo as the app icon
  • Pickup, destination, date, time, vehicle type, passengers and luggage
  • Return journeys and notes for flight numbers
  • Remembers returning customers' name and number
  • Add a Book Now button to an existing website with one line of code
  • Bookings appear in your diary with a WEB reference, ready to allocate
🔗
Booking Confirmation Links
Send a short link by SMS instead of (or as well as) the full booking details.
  • One link shows the outward and return journeys
  • Passengers confirm their details in one tap
  • Or request a change, written in their own words
  • You're alerted in the despatch app straight away
  • Short link keeps the text to one SMS
  • Choose the default per company, or per booking
Built for compliance
Everything a licensed operator needs
Designed with private hire licensing requirements in mind.
🆔
DBS Tracking
Record DBS certificate status and expiry date for every dispatcher. Warnings at 30 days.
📋
Full Audit Logs
Every booking action logged with timestamp and user. Defensible records for any query or complaint.
🚗
Driver Licence & Badge
Record licence numbers and badge expiry dates for every driver. Expiry alerts keep you compliant.
🔑
Role-Based Access
Admins control exactly which modules each dispatcher can access. Audit trail shows who did what.
🛡
Operator Licence
Store your operator licence number in Company settings. Appears on all documentation.
🚘
MOT & Vehicle Records
Full fleet register with MOT expiry tracking. Know instantly which vehicles are in or out of compliance.
Up and running in minutes
1
Sign up and add your team
Create your account, add your drivers and vehicles. Set up dispatcher accounts with the permissions each person needs.
2
Take bookings and despatch
Create bookings, allocate drivers with one tap and watch jobs update live as drivers confirm, go en route and complete them.
3
Invoice, report and review
Generate invoices that email themselves to your account holders. Run revenue reports and review the audit trail for any booking.
Simple pricing. No surprises.
One plan. Everything included. Cancel any time.
Everything Included
£30
per month, per company  ·  + VAT where applicable
  • Unlimited bookings, drivers and vehicles
  • Live despatch board with real-time updates
  • Driver app with GPS tracking and route history
  • Full booking audit trail and history search
  • Multi-user despatch with permission controls
  • DBS certificate tracking per dispatcher
  • Corporate accounts with auto-email invoicing
  • Revenue reports and driver earnings breakdowns
  • SMS passenger confirmations
  • Multi-operator driver support
  • Sub-contracting partner network
  • Free airport transfer website with online booking
  • Website visit, enquiry and booking stats
  • Branded customer booking app and website Book Now button
  • Booking confirmation links for passengers
  • Job broadcasts to drivers
  • Recurring bookings and driver billing charge sheets
  • Works on any phone, tablet or PC
Start 14-Day Free Trial

Card required to start trial. Not charged until day 15. Cancel any time before then.

Ready to take control of your operation?

Everything you need to run a compliant, professional private hire operation — for less than a tank of fuel a month.

Start Your Free Trial Today