Taxi & Private Hire Software

The complete despatch system
built for private hire operators

Bookings, live despatch, driver tracking, accounts, invoicing and a full audit trail — all in one place. Works on any phone, tablet or PC. No app store. No setup fees.

Start 14-Day Free Trial See All Features

14-day free trial  ·  No charge until day 15  ·  Cancel any time

Everything you need
Built for how private hire operators actually work
Every feature your team needs, from the first booking to the final invoice.
📋
Smart Booking
Via stops, return journeys, account references, cost codes and automatic SMS confirmation to passengers. Sequential job numbers for clean records.
📅
Booking Diary
Daily, weekly and monthly views. Search instantly by passenger name, job number, date or account reference. See who created each booking.
🚗
Live Despatch Board
Allocate any driver — available or pre-booked — in seconds. Watch every job update live as drivers accept, go en route, collect and complete.
📍
GPS TrackingNew
Live map showing all drivers. Event markers pinpoint exactly where each driver was when they accepted, collected and completed every job.
🔍
Full Audit TrailNew
Every booking has a complete timestamped log — who booked it, who allocated it, when the driver accepted, went en route and completed. With GPS route map.
💼
Corporate Accounts
Manage account customers with mandatory cost codes or PO numbers per account. Auto-generate VAT invoices emailed directly to the account holder.
👥
Multi-User DespatchNew
Add dispatcher accounts with granular permission controls. Choose exactly which modules each person can access. DBS verification tracking included.
🚗
Driver App Built In
Drivers get their own secure login. A driver can be registered with multiple operators — they choose which company they're working for at login.
📊
Revenue Reports
Earnings by driver, top routes, bookings by vehicle type, account breakdowns and more. Run for any date range with one tap.
📱
Any Device
Works on any phone, tablet or PC. Add to your home screen for a full app experience — no app store, no download, no setup call.
✉️
Automatic Invoice EmailNew
When you generate an invoice, a professional HTML copy is automatically emailed to the account holder. Print and email in one click.
🤝
Sub-Contract Network
Too busy? Pass overflow jobs to trusted partner companies on KISS Despatch. Status updates flow back automatically.
Dispute resolution & compliance
A complete record of every job — forever
Every booking builds a full timestamped audit trail automatically. No extra steps required.
📋
Booking Created
Mon 2 Jun at 09:14 · By Lee Ward
🚗
Driver Allocated — Kier Ward (Fleet 01)
Mon 2 Jun at 09:22 · By Lee Ward
✓
Driver Accepted
Mon 2 Jun at 09:24 · Driver app
🚗
En Route to Pickup — GPS recorded
Mon 2 Jun at 13:55:12 · Driver app
🧑
Passenger Collected — GPS recorded
Mon 2 Jun at 14:02:38 · Driver app
✅
Job Complete — GPS recorded
Mon 2 Jun at 14:47:05 · Driver app

Instant answers to any query

Open any booking — past or present — and see the complete picture in seconds.

  • Exact time driver was allocated
  • Exact time driver accepted the job
  • GPS position when driver went en route
  • GPS position when passenger was collected
  • GPS position when job was completed
  • Full route trail on an interactive map
  • Every edit and who made it
  • Search any booking back 90 days
Live & historical GPS
Know exactly where every driver is — and was
Real-time tracking for live jobs. Full route history stored against every completed booking.

Live Driver Map

🗺
🔵 GPS ping every 5 min
🟠 En Route marker
🟢 Pickup marker
🔴 Complete marker

Tap 🗺 Route on any allocation card to view the full GPS trail for that job

  • 📍
    Live map on the despatch board
    See all tracked drivers on an interactive map, updated every 5 minutes while the driver app is open.
  • 🗺
    Route playback per booking
    Every completed booking stores the driver's route. Open it from the History tab or the allocation board at any time.
  • 🎯
    Precise event markers
    When a driver taps I'm on my way, Passenger collected or Complete, their exact GPS position is pinned to the route at that moment.
  • 🔒
    Per-driver opt-in
    Location tracking is controlled per driver. Enable it in the driver record — disabled by default. Stored for 90 days.
Driver experience
A driver app your team will actually use
No download, no app store. Drivers log in from any phone browser and get straight to work.
📱
Driver App
Drivers log in securely with their own email and password. Works on any phone as a home screen app.
  • Today / Tomorrow / This Week filters
  • Accept or decline jobs with one tap
  • I'm on my way → Passenger collected → Complete
  • Every status update syncs to despatch instantly
  • Location tracking sends GPS pings every 5 minutes
  • View completed job history
🔄
Multi-Operator Support
A driver who works for more than one operator using KISS Despatch can use a single login for all of them.
  • One email and password for all operators
  • Company picker appears at login
  • Tap which company they're working for today
  • Only that company's jobs are shown
  • Switch operator by logging out and back in
  • Each operator's data stays completely separate
Built for compliance
Everything a licensed operator needs
Designed with private hire licensing requirements in mind.
🆔
DBS Tracking
Record DBS certificate status and expiry date for every dispatcher. Warnings at 30 days.
📋
Full Audit Logs
Every booking action logged with timestamp and user. Defensible records for any query or complaint.
🚗
Driver Licence & Badge
Record licence numbers and badge expiry dates for every driver. Expiry alerts keep you compliant.
🔑
Role-Based Access
Admins control exactly which modules each dispatcher can access. Audit trail shows who did what.
🛡
Operator Licence
Store your operator licence number in Company settings. Appears on all documentation.
🚘
MOT & Vehicle Records
Full fleet register with MOT expiry tracking. Know instantly which vehicles are in or out of compliance.
How it works
Up and running in minutes
1
Sign up and add your team
Create your account, add your drivers and vehicles. Set up dispatcher accounts with the permissions each person needs.
2
Take bookings and despatch
Create bookings, allocate drivers with one tap and watch jobs update live as drivers confirm, go en route and complete them.
3
Invoice, report and review
Generate invoices that email themselves to your account holders. Run revenue reports and review the audit trail for any booking.
Pricing
Simple pricing. No surprises.
One plan. Everything included. Cancel any time.
Everything Included
£30
per month, per company  ·  + VAT where applicable
  • Unlimited bookings, drivers and vehicles
  • Live despatch board with real-time updates
  • Driver app with GPS tracking and route history
  • Full booking audit trail and history search
  • Multi-user despatch with permission controls
  • DBS certificate tracking per dispatcher
  • Corporate accounts with auto-email invoicing
  • Revenue reports and driver earnings breakdowns
  • SMS passenger confirmations
  • Multi-operator driver support
  • Sub-contracting partner network
  • Works on any phone, tablet or PC
Start 14-Day Free Trial

Card required to start trial. Not charged until day 15. Cancel any time before then.

Ready to take control of your operation?

Everything you need to run a compliant, professional private hire operation — for less than a tank of fuel a month.

Start Your Free Trial Today